Frequently Asked Questions
Everything you need to know about our all-natural plant nutrition and ordering process.
What makes Down To Earth fertilizers different from synthetic brands?
Our fertilizers are derived from natural mineral and organic sources like kelp meal, fish bone meal, and alfalfa. Unlike synthetic fertilizers, they nourish the soil microbiome and provide slow-release nutrients that won't burn your plants or leach into groundwater.
Are your products safe for use around pets and children?
Yes, our products are all-natural and generally safe. However, because some blends contain ingredients like bone or blood meal that pets may find attractive, we recommend tilling the fertilizer into the soil and keeping pets away from the area immediately after application.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Depending on your location, standard ground shipping usually takes between 3 to 7 business days to arrive at your doorstep.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer bulk discounts for commercial farms or community gardens?
Yes, we provide special pricing for large-scale orders. Please contact our wholesale department through our contact form with your requirements for a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.